Webinar: Preparing for Holiday 2020 – Customer Service Skills
Date and Time
Wednesday Nov 11, 2020
8:00 AM - 9:00 AM CST
Wednesday, November 11th
8:00 am–9:00 am
Location
Via Zoom
Fees/Admission
Free for Chamber members!
($20.00 for non-members).
Webinar: Preparing for Holiday 2020 –...
Description
Shari Saeger, Learning and Development Manager, will cover:
- Name 5 dimensions of outstanding customer service
- Describe behaviors that support great service
- Create and communicate performance standards that deliver the magic!