1515 Memorial Drive

Manitowoc, WI 54220

(920) 684-5575

Fax: (920) 684-1915

Mon - Fri: 8:00 - 4:30


Assistant Registrar Full Time

Lakeshore Technical College
Job Description
Employment Classification: Management (Exempt Position) ~ $58,517
Reports To: Enrollment Services Manager/Registrar
Location: Lakeshore Technical College – Cleveland, Wisconsin
Employment and Work Schedule: Full-time year round contract
Flexible day/evening/weekend hours based upon needs of the college
Responsible serving as the PeopleSoft liaison and module lead for LTC‘s PeopleSoft Campus Solutions Student Records Module. Serve as co-lead for PeopleSoft Academic Advisement. Oversee and conduct student records training of LTC staff and support the training needs of the WILM Consortium. Provide Student Services Help Desk support and expertise and troubleshoot problems. Provide first-level support to Records team members. Assist in development and implementation of policies which ensure the integrity and security of academic records. Provide high-level customer service to internal and external customers. Perform tasks without direct supervision and maintain high level of confidentiality. Other duties as assigned.

Job Description
Serve as LTC PeopleSoft Student Records and Academic Advisement Module Lead assisting with prototyping, testing, documentation, troubleshooting, and implementation.
Analyze and resolve business process problems/issues with LTC and WILM staff.
Direct/facilitate business process changes, enhancements, and integration of Student Records module with other modules.
Monitor, interpret, and analyze state reports to ensure compliance with yearly state reporting requirements, perform error clean-up, and run monthly clean-up scripts.
Work with Oracle and other consultants along with LTC/WILM staff to analyze and test computer system to identify errors, implement system upgrades and ensure conformance to standards.
Research system to determine causes for failure or poor operational performance then define, test, document, and implement detailed solutions.
Serve on LTC’s ImageNow team providing functional expertise; manage current and future ImageNow systems and business processes; encourage the transfer of knowledge and skills to the appropriate staff; and scan, quality assure, and link scanned documents.
Provide support, training and documentation to appropriate LTC staff who have questions regarding processing/procedures of the use of technologies and records. Also assist with WILM training as needed.
Complete necessary yearly set-ups in PeopleSoft.
Run processes, reports, and queries to ensure records are accurately maintained in accordance with campus policy, including missing grade, grade-lapse, duplicate clean-up, mass term-activation and enrollment appointment generation.
Ensure that all forms and processes on the LTC Records Bridge (SharePoint) site are current.
Layout and print student diplomas. Assist Records staff with the mailing of diplomas and staffing for the graduation ceremony.
Provide Dean’s list and graduate lists to Marketing as needed.
Process and code students who earn certificates or apprenticeship credentials.
Serve as the lead contact for National Student Clearinghouse and Credentials reporting and administration.
Provide 5 Star Service throughout all customer interactions.

Women, Minorities, and Persons with Disabilities Are Encouraged To Apply

Managerial Responsibilities
Provide supervision to staff in the Records department. Responsibilities include: designing position responsibilities, interviewing, hiring, and training employees; planning, assigning, and directing work; supervising, mentoring, and developing staff. Carry out managerial responsibilities in accordance with the organization’s policies and applicable laws to include: monitor the Records department budget and ordering supplies; address staff and student issues in an effective and timely manner; be an active advocate for LTC in the community; and be active in the college by serving on committees.

Education, Training, and Experience
Bachelor’s degree or equivalent and two to three years recent related occupational experience required.
Skills and Abilities
Strong organizational, planning and time management skills.
 Ability to plan and set goals and follow through to completion.
 Ability to work without direct supervision; and maintain confidentiality.
 Present and conduct self in a professional, ethical, and respectful manner.
 Ability to think independently and make decisions with the scope of the role with minimal supervision.
 Written and oral communication; analytical skills and abilities; facilitation skills; computer technology skills and   abilities; problem solving and decision making skills; customer service and human relations skills.
 Exemplify college values in all staff and student interactions as well as services delivered.
 Ability to establish and maintain effective working relationships and relate successfully with staff, students, and citizens of diverse cultural, social or educational backgrounds.
 Fluent, bilingual individual is beneficial.
*Note: Meeting the minimum requirements does not guarantee an interview for a position.
Condition of Employment
 Employment conditional on completion of Background Information Disclosure (BID) and the results acceptable to the College.

Health Insurance
Employee Assistance Program (EAP)
Tuition Reimbursement
Dental Insurance
Paid Leave of Absence (PLOA)
Health Reimbursement Account (HRA)
Long Term Disability
Professional Development
Flexible Spending Program
Life Insurance
On-Site Child Care Center
Wisconsin Retirement System (WRS)
Wellness/Fitness Center

Recruitment Period
Beginning: Wednesday, November 21, 2018
Closing: Applications will be accepted until the position is filled; however, to ensure full consideration, application should be submitted for receipt no later than Monday, December 3, 2018.
Online Application Process
The LTC online employment application must be completed in its entirety to be considered for a position at Lakeshore Technical College. To access the online application, visit www.gotoltc.edu, navigate to ‘Just for You’ and click on ‘Job Seekers’, choose ‘View Employment Opportunities’ to create an account login and to apply for the position. For additional assistance, please contact Human Resources at 920.693.1863.
Contact Information