Support Team Specialist

Job Description

Work Environment:

Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!

We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 30 days, retirement plans, casual dress code, flexible work schedules, and more. Americollect has been named one of the best companies to work for in collections, nationwide every year since 2009!

Essential Job Skills:

  • Apply, enter and balance payments such as ACH, credit cards, checks/money orders, and client data files.
  • Cross train on a variety of different forms of payments including legal, insurance, probate, trustee, settlements, attorney, remittance and personal.
  • Validate and balance payments from the cash register and the electronic deposit system.
  • Responsible for preparing the client remittance, returns and reports for mailing.
  • Running Midmonth End and Month End reports.
  • Create and validate new client reporting.
  • Track, review, and communicate resolutions from inaccurate processes and/or postings.

Preferred Qualifications

High school diploma or equivalent

1-2 years in account receivable preferred


  • Microsoft Office certification preferred
  • Advanced knowledge of Microsoft Office (Word, Outlook, and Excel)
Contact Information