Full job description

JOIN a GROWING COMPANY that has an AWESOME work environment!

Summary:

The Sales Coordinator role is dedicated to support Sales Representatives and Key Account Representatives in the day-to-day administrative processes. Main duties include order entry, account maintenance and follow-up on confirming order completion. Ultimately, Towsleys entrusts this individual to assist and support Sales in making the Customer order placement a seamless process.

Responsibilities

• Research products with suppliers and sales representatives and manage orders for existing accounts.
• Follow-up on open orders with both vendor and customer
• Communicate artwork specifications to graphic artists utilizing standard form and review completed proofs for quality and accuracy
• Keep abreast of industry trends, research, and changes.
• Send follow-up emails to existing customers.
• Perform general administrative activities including, but not limited to answering emails, photocopying, faxing, mailing, and filing.
• Record accurate details of customer contacts and actions taken.
• Build sustainable relationships within the Towsleys team of trust through open, interactive, and timely communication.

Requirements

• Experience with MS Suite, ASI ProfitMaker and/or NetSuite preferred
• Proven customer support experience or experience as administrative duties
• Strong active listening skills
• Familiarity with computers required and order entry systems and practices preferred
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent written and verbal communication skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma or equivalent

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person