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Manitowoc Ice Achieves ISO 9001:2015 Certification

October 08, 2018


Manitowoc, WI. – October 5, 2018 – Welbilt, Inc. (NYSE:WBT), a leading global manufacturer of commercial foodservice equipment, announced that Manitowoc® Ice, its leading brand for commercial ice makers, has earned ISO 9001:2015 certification for its production site in Manitowoc, Wisconsin. Manitowoc Ice manufactures a comprehensive portfolio of ice machines. Engineered for ease, Manitowoc Ice machines meet and exceed the latest industry standards, are energy efficient and reliable.

ISO 9001, an international quality management standard, provides a process-oriented approach to documenting and reviewing the structure, responsibilities and procedures required to achieve effective quality management. First certified in 1995, the Manitowoc facility’s quality management systems are now certified for design, development, customer support, marketing, component procurement, logistics and evaporator manufacturing through 2021.

“Achieving ISO 9001 certification helps us to maintain competitive products and solutions by demonstrating our good business practices and systems. For our customers, it means we will deliver the highest quality, innovative products and systems, offer best-in-class global service, and enable healthy and safe food experiences,” said Bo Erickson, Vice President and Managing Director, Manitowoc Ice. “For our employees, the recertification process builds strong teams and helps us focus on maintaining effective processes.”

Updated in 2015, the latest ISO standard emphasizes risk mitigation, strategy and top management involvement. The certification project included training a core team representing each department, performing a gap analysis and implementing an action plan. “The standard sets expectations. Comparing our current practices with the new standard provided us with a clear picture of what we needed to accomplish,” said Darrell Schramm, Senior Manufacturing Engineer. “One of the biggest challenges was determining the scope of the certification,” said Quality Director Fernando Garza. “Because our facility in Manitowoc supports other facilities, we had robust discussions about what is and what is not part of our quality management system identifying key processes, metrics, inputs and outputs.”

“The entire team worked hard, reviewing existing systems and procedures, and updating and implementing improvements to comply with the new standard,” said Dave Baker, Director, Operations and Projects. “They did a terrific job. Congratulations to everyone in Manitowoc who contributed to this outstanding achievement!”

For more information about Manitowoc Ice’s product line-up, please visit www.manitowocice.com.

Tracy Gaedtke, HR Lead - Manitowoc